Customer Support

Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It comprises detailed information about all the actions that you can perform on the page in question. Each context menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of educational videos demonstrating how to use our Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our comprehensive Frequently Asked Questions database, which covers questions asked by real users and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24-7 and ready to assist you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average support ticket response time being just twenty minutes), so you won't have to wait a long time to get your question answered.